I am a subscriber and I want to delete my account
If you are a subscriber of Umatch Plus or Umatch Premium and wish to delete your account, it is important to know that:
Deleting just the app does not cancel the charge.
Deleting your account within the app also does not interrupt the payments.
Subscriptions are processed through the App Store (iOS) or Google Play (Android), and it is necessary to cancel the subscription in the app store before deleting your account.
Step 1 – Cancel your subscription
On iOS (iPhone):
Open the App Store.
Tap your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Apple official support
On Android:
Open the Google Play Store app.
Tap your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Google official support
Step 2 – Delete your account on Umatch
After canceling your subscription, you can proceed with deleting your account.
Open the Umatch app.
Go to your profile (icon on the right in the navigation bar).
Tap the gear icon (Settings).
Scroll to the bottom and select Delete account.
Confirm the deletion.
Important:
Cancellations must be made at least 24 hours in advance of the next billing to avoid automatic renewal.
Do you have more questions?
I am a subscriber and I want to delete my account
If you are a subscriber of Umatch Plus or Umatch Premium and wish to delete your account, it is important to know that:
Deleting just the app does not cancel the charge.
Deleting your account within the app also does not interrupt the payments.
Subscriptions are processed through the App Store (iOS) or Google Play (Android), and it is necessary to cancel the subscription in the app store before deleting your account.
Step 1 – Cancel your subscription
On iOS (iPhone):
Open the App Store.
Tap your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Apple official support
On Android:
Open the Google Play Store app.
Tap your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Google official support
Step 2 – Delete your account on Umatch
After canceling your subscription, you can proceed with deleting your account.
Open the Umatch app.
Go to your profile (icon on the right in the navigation bar).
Tap the gear icon (Settings).
Scroll to the bottom and select Delete account.
Confirm the deletion.
Important:
Cancellations must be made at least 24 hours in advance of the next billing to avoid automatic renewal.
Do you have more questions?
I am a subscriber and I want to delete my account
If you are a subscriber of Umatch Plus or Umatch Premium and wish to delete your account, it is important to know that:
Deleting just the app does not cancel the charge.
Deleting your account within the app also does not interrupt the payments.
Subscriptions are processed through the App Store (iOS) or Google Play (Android), and it is necessary to cancel the subscription in the app store before deleting your account.
Step 1 – Cancel your subscription
On iOS (iPhone):
Open the App Store.
Tap your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Apple official support
On Android:
Open the Google Play Store app.
Tap your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap Cancel subscription and confirm.
Google official support
Step 2 – Delete your account on Umatch
After canceling your subscription, you can proceed with deleting your account.
Open the Umatch app.
Go to your profile (icon on the right in the navigation bar).
Tap the gear icon (Settings).
Scroll to the bottom and select Delete account.
Confirm the deletion.
Important:
Cancellations must be made at least 24 hours in advance of the next billing to avoid automatic renewal.
Do you have more questions?