How to delete my profile?
Did you find your match or want to take a break? You can delete your account easily and securely.
Permanent Account Deletion
Open the Umatch app.
Tap on your profile picture in the right corner of the navigation bar.
Access the Settings menu (gear icon).
Scroll to the bottom and tap on Delete Account.
Confirm by following the instructions on the screen.
This action deletes all your information — photos, conversations, and interactions — according to our Privacy Policy.
Before deleting, remember:
Uninstalling the app does not remove your account. You must follow the steps above.
If you have already removed the app from your phone, our Support Center can help.
If you have an active subscription
Deleting your account does not cancel your plan; it is managed by your app store and must be canceled directly there.
Subscriptions renew automatically, unless canceled 24 hours before the next charge.
On iPhone (via App Store / Apple ID):
Tap on Umatch.
Select Cancel Subscription.
On Android (via Google Play):
Tap on Umatch.
Tap on Cancel Subscription and follow the instructions.
Thank you for being part of our story. If you ever decide to return, we'll be here with open arms to welcome you back.
Do you have more questions?
How to delete my profile?
Did you find your match or want to take a break? You can delete your account easily and securely.
Permanent Account Deletion
Open the Umatch app.
Tap on your profile picture in the right corner of the navigation bar.
Access the Settings menu (gear icon).
Scroll to the bottom and tap on Delete Account.
Confirm by following the instructions on the screen.
This action deletes all your information — photos, conversations, and interactions — according to our Privacy Policy.
Before deleting, remember:
Uninstalling the app does not remove your account. You must follow the steps above.
If you have already removed the app from your phone, our Support Center can help.
If you have an active subscription
Deleting your account does not cancel your plan; it is managed by your app store and must be canceled directly there.
Subscriptions renew automatically, unless canceled 24 hours before the next charge.
On iPhone (via App Store / Apple ID):
Tap on Umatch.
Select Cancel Subscription.
On Android (via Google Play):
Tap on Umatch.
Tap on Cancel Subscription and follow the instructions.
Thank you for being part of our story. If you ever decide to return, we'll be here with open arms to welcome you back.
Do you have more questions?
How to delete my profile?
Did you find your match or want to take a break? You can delete your account easily and securely.
Permanent Account Deletion
Open the Umatch app.
Tap on your profile picture in the right corner of the navigation bar.
Access the Settings menu (gear icon).
Scroll to the bottom and tap on Delete Account.
Confirm by following the instructions on the screen.
This action deletes all your information — photos, conversations, and interactions — according to our Privacy Policy.
Before deleting, remember:
Uninstalling the app does not remove your account. You must follow the steps above.
If you have already removed the app from your phone, our Support Center can help.
If you have an active subscription
Deleting your account does not cancel your plan; it is managed by your app store and must be canceled directly there.
Subscriptions renew automatically, unless canceled 24 hours before the next charge.
On iPhone (via App Store / Apple ID):
Tap on Umatch.
Select Cancel Subscription.
On Android (via Google Play):
Tap on Umatch.
Tap on Cancel Subscription and follow the instructions.
Thank you for being part of our story. If you ever decide to return, we'll be here with open arms to welcome you back.
Do you have more questions?