Cancel subscription
The cancellation of subscriptions is not done directly by us at Umatch, nor is the management of payments for any purchases within the app.
Subscriptions are processed by the app store on your phone (App Store or Google Play). Since they are recurring, they renew automatically, unless you disable or cancel this feature in the store itself.
We at Umatch do not have access to your payment information at any time. Therefore, we cannot cancel your subscription from here. If you encounter any issues during the process, we recommend contacting the support of your app store.
On iOS (iPhone):
Open the App Store.
Tap on your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Apple's official support page: Cancel a subscription in the App Store.
On Android:
Open the Google Play Store app.
Tap on your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Google's official support page: Cancel, pause, or change a subscription on Google Play.
Important:
The cancellation must be done at least 24 hours in advance of the next cycle to avoid automatic billing.
Renewal charges occur up to 24 hours before the current period ends.
You can cancel at any time and will still have access to the plan until the end of the already paid period.
Do you have more questions?
Cancel subscription
The cancellation of subscriptions is not done directly by us at Umatch, nor is the management of payments for any purchases within the app.
Subscriptions are processed by the app store on your phone (App Store or Google Play). Since they are recurring, they renew automatically, unless you disable or cancel this feature in the store itself.
We at Umatch do not have access to your payment information at any time. Therefore, we cannot cancel your subscription from here. If you encounter any issues during the process, we recommend contacting the support of your app store.
On iOS (iPhone):
Open the App Store.
Tap on your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Apple's official support page: Cancel a subscription in the App Store.
On Android:
Open the Google Play Store app.
Tap on your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Google's official support page: Cancel, pause, or change a subscription on Google Play.
Important:
The cancellation must be done at least 24 hours in advance of the next cycle to avoid automatic billing.
Renewal charges occur up to 24 hours before the current period ends.
You can cancel at any time and will still have access to the plan until the end of the already paid period.
Do you have more questions?
Cancel subscription
The cancellation of subscriptions is not done directly by us at Umatch, nor is the management of payments for any purchases within the app.
Subscriptions are processed by the app store on your phone (App Store or Google Play). Since they are recurring, they renew automatically, unless you disable or cancel this feature in the store itself.
We at Umatch do not have access to your payment information at any time. Therefore, we cannot cancel your subscription from here. If you encounter any issues during the process, we recommend contacting the support of your app store.
On iOS (iPhone):
Open the App Store.
Tap on your profile icon (top right corner).
Go to Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Apple's official support page: Cancel a subscription in the App Store.
On Android:
Open the Google Play Store app.
Tap on your profile icon (top right corner).
Go to Payments and subscriptions > Subscriptions.
Select Umatch.
Tap on Cancel Subscription and confirm.
For more details, consult Google's official support page: Cancel, pause, or change a subscription on Google Play.
Important:
The cancellation must be done at least 24 hours in advance of the next cycle to avoid automatic billing.
Renewal charges occur up to 24 hours before the current period ends.
You can cancel at any time and will still have access to the plan until the end of the already paid period.
Do you have more questions?